Buraq Help Center
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  • πŸ˜ƒWelcome to Buraq
    • Buraq Basics
  • 🏁Getting Started
    • Building a Chatbot
    • Testing a Chatbot
    • Installation
      • Installation on Website
        • Installation using HTML
        • Installation using Google Tag Manager
      • Installing on Wordpress
      • Installing on SquareSpace
      • Installation on WhatsApp
      • Installation on Facebook
    • Deploying a Chatbot
    • Utility Tools
  • 🟦ACTION BLOCKS
    • Trigger
      • Set values to variables using Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Condition
    • Image gallery
    • Talk to human
    • Slider
    • Collect file
    • Delay
    • Form
    • Flow
    • Jump
    • Codeblock
      • Dynamic Dialog Generator
    • Options
    • List
    • Reply buttons
    • AI model
    • Dynamic data
  • πŸ€–AI Studio
    • Overview
      • From URL
      • From File
      • From Intent
  • πŸ”ŒINTEGRATIONS
    • Overview
    • Events
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    • Javascript
    • Zapier
    • Google Sheets
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    • Codeblock
    • Airtable
    • Google Calendar
    • Calendly
    • HubSpot
    • Freshdesk
    • DialogFlow
    • Zoho CRM
    • Slack
      • Live Chat for Slack
      • Notification for Slack
    • ActiveCampaign
    • Link Tracking
  • πŸ“²Whatsapp Business API
    • Overview
    • Cost
    • Limitations
    • Getting a WhatsApp API
      • From Meta
        • Creating a Facebook App
        • Adding the phone number
        • Generating permanent token
        • Configuring the webhook on Buraq
  • πŸ’¬Live Chat
    • Overview
      • Live Chat Screen
      • Live Chat Settings
  • βš’οΈTroubleshooting
    • Cloning Bots
    • Connecting Action Blocks
    • Creating Loops
    • Setting up Fallback Variables
    • Setting up Link Tracking
    • Variable Manager
    • Image Dimensions
    • Tracking Facebook Pixel
    • Firing events on Google Analytics
  • β›”Outbound Bots
    • Overview
    • Building One Off Campaign
    • Building Ongoing Campaign
    • Creating a WhatsApp Template
    • Action Blocks_ Outbound
      • Send WhatsApp
      • Send SMS
      • Delay
      • Branch
  • 🦾CHATBOT CUSTOMIZATION
    • Chatbot Appearance
    • Custom CSS
    • Embed chatbots on website
    • JS functions to show_hide
  • πŸ•΅οΈβ€β™‚οΈAccount Management
    • Teams
    • Teammates
    • Purchasing a plan
    • Payment Methods
    • Refund Policy
    • Reset Password
    • Deleting Account
  • πŸ“ŠReporting
    • Analytics Dashboard
      • Chatbot Analytics
      • Agent Analytics
    • What are contacts in Buraq?
      • Scheduling a Contact Report
      • Exporting a Contact List
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  1. Account Management

Refund Policy

Refund policy at Buraq

Buraq does not explicitly offer refunds on invoices that are once processed. However, depending upon the reason of refund, an appeal can be made on hello@Buraq.ai

Buraq's team will reach out to you via Email to discuss about the request and process it as per the business operating procedures and nature of the request.

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Last updated 1 year ago

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