Trigger

Trigger block is the prerequisite with which its underlying conversation flow is executed

Trigger action block acts as a starting point for the bot to initiate the conversation with the visitor. By default, the bot is triggered to appear and initiate the conversation without any condition.

As a business, you may build multiple bots using the no-code bot builder. Now, deciding which bot is to be shown becomes a challenge. This is where the trigger action block comes in, the user can define rules with which a bot needs to be used.

The three ways you can define this rule are,

Date Range

If you want the bot to trigger on a specific date or on selected days

Browser Language

If the visitor has set their browser language to what you have defined

URL

If the visitor lands on specific URLs. You can even include/exclude group of URLs

Note:

• You can include regex expressions on the URL input box.

• You can validate query parameters too by enabling the feature