Slack

This integration enables you to send notifications and chat directly the visitors on your website or any other channel on which the chatbot is enabled, providing the ability to resolve all the queries

Use-case of integration with Slack:

• Get instant notification

• Resolve queries instantly

• Respond directly through Slack

How do I configure it on Buraq?

To connect your Slack space with Buraq, you can follow the following steps;

• Go to 'App Market -> Slack -> Accounts'

• Click on 'Add Account'

• Select the 'Workspace' you want to configure

• Provide required permissions

• Click on 'Allow' to connect the Space

You can connect only one Slack Workspace with Buraq

What can I use Slack for?

You can use Slack for;

• Receiving notifications

• Interacting with the visitors