Buraq Help Center
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  • πŸ˜ƒWelcome to Buraq
    • Buraq Basics
  • 🏁Getting Started
    • Building a Chatbot
    • Testing a Chatbot
    • Installation
      • Installation on Website
        • Installation using HTML
        • Installation using Google Tag Manager
      • Installing on Wordpress
      • Installing on SquareSpace
      • Installation on WhatsApp
      • Installation on Facebook
    • Deploying a Chatbot
    • Utility Tools
  • 🟦ACTION BLOCKS
    • Trigger
      • Set values to variables using Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Condition
    • Image gallery
    • Talk to human
    • Slider
    • Collect file
    • Delay
    • Form
    • Flow
    • Jump
    • Codeblock
      • Dynamic Dialog Generator
    • Options
    • List
    • Reply buttons
    • AI model
    • Dynamic data
  • πŸ€–AI Studio
    • Overview
      • From URL
      • From File
      • From Intent
  • πŸ”ŒINTEGRATIONS
    • Overview
    • Events
    • HTTP request
    • Javascript
    • Zapier
    • Google Sheets
    • Salesforce
    • Codeblock
    • Airtable
    • Google Calendar
    • Calendly
    • HubSpot
    • Freshdesk
    • DialogFlow
    • Zoho CRM
    • Slack
      • Live Chat for Slack
      • Notification for Slack
    • ActiveCampaign
    • Link Tracking
  • πŸ“²Whatsapp Business API
    • Overview
    • Cost
    • Limitations
    • Getting a WhatsApp API
      • From Meta
        • Creating a Facebook App
        • Adding the phone number
        • Generating permanent token
        • Configuring the webhook on Buraq
  • πŸ’¬Live Chat
    • Overview
      • Live Chat Screen
      • Live Chat Settings
  • βš’οΈTroubleshooting
    • Cloning Bots
    • Connecting Action Blocks
    • Creating Loops
    • Setting up Fallback Variables
    • Setting up Link Tracking
    • Variable Manager
    • Image Dimensions
    • Tracking Facebook Pixel
    • Firing events on Google Analytics
  • β›”Outbound Bots
    • Overview
    • Building One Off Campaign
    • Building Ongoing Campaign
    • Creating a WhatsApp Template
    • Action Blocks_ Outbound
      • Send WhatsApp
      • Send SMS
      • Delay
      • Branch
  • 🦾CHATBOT CUSTOMIZATION
    • Chatbot Appearance
    • Custom CSS
    • Embed chatbots on website
    • JS functions to show_hide
  • πŸ•΅οΈβ€β™‚οΈAccount Management
    • Teams
    • Teammates
    • Purchasing a plan
    • Payment Methods
    • Refund Policy
    • Reset Password
    • Deleting Account
  • πŸ“ŠReporting
    • Analytics Dashboard
      • Chatbot Analytics
      • Agent Analytics
    • What are contacts in Buraq?
      • Scheduling a Contact Report
      • Exporting a Contact List
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On this page
  • Use-case of integration with Slack:
  • How do I configure it on Buraq?
  • What can I use Slack for?
  1. INTEGRATIONS

Slack

This integration enables you to send notifications and chat directly the visitors on your website or any other channel on which the chatbot is enabled, providing the ability to resolve all the queries

Use-case of integration with Slack:

  • Get instant notification

  • Resolve queries instantly

  • Respond directly through Slack

How do I configure it on Buraq?

To connect your Slack space with Buraq, you can follow the following steps;

  • Go to 'App Market -> Slack -> Accounts'

  • Click on 'Add Account'

  • Select the 'Workspace' you want to configure

  • Provide required permissions

  • Click on 'Allow' to connect the Space

You can connect only one Slack Workspace with Buraq

What can I use Slack for?

You can use Slack for;

  • Receiving notifications

  • Interacting with the visitors

PreviousZoho CRM NextLive Chat for Slack

Last updated 1 year ago

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